ReasonNotes Help Center

Find resources, tutorials, and answers to all your questions.

Getting Started

New to ReasonNotes? Learn the basics and set up your account.

Frequently Asked Questions

Find answers to common questions about using ReasonNotes.

Video Tutorials

Watch step-by-step video guides on how to use ReasonNotes.

Popular Help Articles

Getting Started with ReasonNotes

Learn how to set up your account, configure settings, and record your first patient conversation.

Editing and Reviewing Notes

How to review, edit, and approve AI-generated notes before finalizing them.

Connecting to Your EHR

Step-by-step guide to integrating ReasonNotes with your electronic health record system.

Understanding Note Templates

How to use and customize note templates for different types of patient encounters.

Need Additional Help?

Contact Support

Our support team is available Monday-Friday, 9am-5pm EST to help with any questions or issues.

support@reasonnotes.com

Schedule Training

New to ReasonNotes? Schedule a one-on-one training session with our product specialists.

30-minute personalized training sessions
Focus on your specific workflow needs
Available for all subscription tiers

Browse by Topic

Account & Billing

Manage your subscription, payments, and account settings

Recording Sessions

How to record and manage patient conversations

Managing Notes

Creating, editing, and organizing clinical notes

Security & Privacy

Data security, HIPAA compliance, and privacy controls

EHR Integrations

Connecting with electronic health record systems

Team Management

Adding users, setting permissions, and team workflows

Mobile App

Using ReasonNotes on iOS and Android devices

Troubleshooting

Common issues and solutions to problems