HIPAA Compliance at ReasonNotes
Your patients' privacy and data security are our top priorities. Learn about our comprehensive HIPAA compliance program and the measures we take to protect sensitive health information.
Comprehensive HIPAA Safeguards
Full HIPAA Compliance
Meets all HIPAA Privacy and Security Rule requirements with comprehensive administrative, physical, and technical safeguards.
End-to-End Encryption
AES-256 encryption for data at rest and in transit, the same standard used by banks and government agencies.
Business Associate Agreement
Comprehensive BAA included with all plans, ensuring legal compliance and shared responsibility for patient data protection.
SOC 2 Type II Certified
Independently audited security controls and data protection measures verified by third-party assessors.
Zero Data Retention
Audio files automatically deleted after processing. No permanent storage of patient conversations or recordings.
Comprehensive Audit Logging
Complete audit trails for all data access, processing activities, and user interactions with patient information.
HIPAA Security Rule Implementation
Technical Safeguards
- Multi-factor authentication (MFA) required for all users
- Role-based access controls with principle of least privilege
- Automatic session timeouts and secure logout procedures
- Real-time monitoring and intrusion detection systems
- Regular security assessments and penetration testing
- Secure API endpoints with rate limiting and authentication
Physical Safeguards
- AWS data centers with 24/7 physical security
- Biometric access controls and security cameras
- Environmental monitoring and disaster recovery
- Secure hardware disposal and media sanitization
- Restricted access to production systems
- Backup and recovery procedures tested regularly
Administrative Safeguards
- Designated HIPAA Security Officer and compliance team
- Regular employee training on HIPAA requirements
- Incident response procedures and breach notification
- Vendor management and third-party risk assessment
- Policy and procedure documentation and updates
- Regular compliance audits and risk assessments
Security Certifications & Compliance
HIPAA Compliance
Full Privacy and Security Rule compliance
SOC 2 Type II
Independent security audit certification
AWS HIPAA Eligible
Infrastructure meets HIPAA requirements
ISO 27001 Ready
Information security management standards
Business Associate Agreement (BAA)
We provide a comprehensive Business Associate Agreement with all healthcare organizations
What's Included in Our BAA:
- Permitted uses and disclosures of PHI
- Safeguards to protect PHI confidentiality
- Breach notification procedures
- Data return and destruction policies
- Subcontractor compliance requirements
Your Responsibilities:
- Obtain appropriate patient consent for recording
- Ensure only authorized personnel access the service
- Report any suspected security incidents
- Maintain current user access permissions
- Review and verify all AI-generated content
How We Handle Your Data
Upload & Encrypt
Audio files encrypted in transit using TLS 1.3 and stored with AES-256 encryption
Process & Generate
AI processing in secure, isolated environments with no human access to patient data
Deliver Notes
Generated notes delivered securely to your account with full audit logging
Auto-Delete
Original audio files automatically deleted within 24 hours of processing
Questions About Our HIPAA Compliance?
Our compliance team is here to help with any questions about our security measures, BAA requirements, or HIPAA compliance program.
Compliance Team
compliance@reasonnotes.com
Security Team
security@reasonnotes.com
Phone Support
708-540-3586